DEPOSIT

How do I deposit?
  1. Log into your account
  2. Select the “Deposit” tab (top left of your page under the Marshalls World of Sport logo).
  3. Select your preferred deposit method
  4. Follow the instructions on screen.
  5. This will take you to your deposit page giving you the following options:
Which deposit methods do you offer?
  • Instant EFT via OZOW
  • Direct Bank Deposit
  • Instant EFT via SID
  • OTT Voucher
  • 1Voucher
  • Credit Card
How long does it take for my deposit to reflect in my account?
  •   Deposits will be updated as soon as they reflect in the Marshalls World of Sport bank account. Once the deposit has been deposited, you can send us an email with your proof of payment or send a payment notification from our website.
    

WITHDRAW

How to withdraw your winnings?
  1. Log into your account
  2. Select the “Account” tab at the top of your page
  3. Select “Banking”
  4. Select “Withdraw”
  5. Provide your banking details and select “Update”
  6. Enter the amount you wish to withdraw and proceed
  7. Additional FICA verification may be require
How long does it take for my money to show in my account after I requested a withdrawal?
  • Payments are done from Monday – Friday and the cut off time is 11h30. Should a request be made after this time it will be done with the following day's batch of payments
  •  Please note that we process payments from Nedbank, therefore if you bank with a different institution it will take up to 2 workings days to reflect from the day the payment is processed by Marshalls World of Sport.
    

Your FICA Documents will also need to be in order.

How do I update my banking details?
  1. Log into your account
  2. Select the “Account” tab at the top of your page
  3. Select “Banking”
  4. Select “Bank Account Details”
  5. Fill in your details and select “Update”
How do I query withdrawals?
  • For any queries, please call 08600 776678 (SA only) or chat to us via our live chat (bottom right of the page).
What is the minimum and maximum amount I can withdraw?
  • You can withdraw any amount above R50.
**What are the different options available to me when I want to withdraw from my account?
  •   Your withdrawals options are EFT and/or Credit Card
    
**How long does it take for my money to show in m

GENERAL

How do I see if I have won?
  1. Log into your account
  2. Select the “Account” tab at the top of your page
  3. Select “My Transactions”
  4. Select “Winning”
I am looking for employment?
  • Marshalls World of Sport is always looking for young, driven, and smart individuals to work with us. Please send your CV to recruitment@worldofsport.co.za
Where can I get online help?
  • On mobile: Select the speech bubble at the bottom right of your screen to communicate with one of our friendly staff.
  • On desktop: Select the bar that says “online” at the bottom right of your screen to communicate with one of our friendly staff.

VOUCHER

Where can I purchase a voucher from?
  • You can purchase an OTT Voucher from: o Makro o Builders o Rhino o Cambridge Food o Just Right o R&A Cellular o Boxer o Game o Kazang o Glocell o Caltex o Cell Air
How can I load a voucher on my account?
  • Log in to your account
  • Select the “Deposit” tab
  • Select “Voucher”
  • Follow the instructions

BETTING

How to place a bet?
  • Follow this link https://bit.ly/2yO9qd9
How to place a Quick Bet?
  • Follow this link https://bit.ly/2XtGIbw
How do I find my previous bets?
  • Select “Account”
  • Select “Transactions”
How do I find my bet/s?
  • Log into your account
  • Select “Account” tab
  • Select “My Transactions”
What does it mean your bet is pending acceptance evaluation?
  • Pending bets refers to bets that have not yet been resulted. Once we have processed the result for that specific market if the bet is a winner, then the clients account will be updated with the winnings.